Solutions

AI assistant

Chatbot

AI assistant for customer support, FAQs, lead capture, and assisted customer workflows.

Used across customer support and lead qualification work, including BackaBuddy and Cars.co.za chatbot projects.

Proven with

BackaBuddy Cars.co.za

• Customer support triage
• Approved knowledge-base answers
• Human escalation paths

Preview

Messaging

WhatsApp Engagement

Customer messaging, notifications, and assisted service flows built around WhatsApp conversations.

Built for teams that need customer engagement outside a traditional web portal.

• Approved customer conversations
• Notifications and reminders
• Assisted service handoff

Marketing Intelligence

Marketing Intelligence

Marketing Intelligence for customer engagement, insights and journeys.

Used across customer engagement, marketing analytics, and journey intelligence work for clients including BackaBuddy, Cars.co.za, and Capitec.

Proven with

BackaBuddy Cars.co.za Capitec

• Customer segmentation and profiling
• Propensity and conversion modelling
• Customer lifetime value insights

Intelligent Capacity Planning

Intelligent Capacity Planning

Forecasting and automated machine-learning workflows for demand planning, prediction, and model operations.

Client solution for retail forecasting and automated machine-learning workflows.

Proven with

Pick n Pay

• Forecasting pipelines for business planning
• Automated model training and comparison
• Monitoring patterns for production ML

Document AI

OCR Validation

Document AI workflow for validating tax records, extracted fields, and finance-review exceptions.

Proven through Absa Taxmart validation work.

Proven with

Absa

• Extracts and validates tax document fields
• Flags mismatches and missing values
• Creates a clearer review trail for finance teams

Platform automation

Infrastructure and Automation

Infrastructure automation designed to reduce operational load around digital platform workflows.

Proven through BackaBuddy platform automation work.

Proven with

BackaBuddy

• Repeatable infrastructure foundations
• Automation for operational workflows
• Deployment patterns for growing platforms

Media AI

Subtitle Generation and Scene Detection

Media AI workflow for generating subtitle drafts and detecting scenes so video teams can move faster.

Client solution for AI-assisted video operations and post-production.

Proven with

Brave Channels

• Generates subtitle drafts from media
• Detects scene breaks and content segments
• Speeds up editorial review workflows

Agentic AI

Agentic AI

Agentic AI patterns for governed, tool-connected workflows that can plan, act, and escalate responsibly.

Client solution work for enterprise agentic AI exploration and delivery.

Proven with

Capitec Bank

• Task-planning AI assistant patterns
• Tool-connected workflows
• Governance and escalation design

Consulting

Management Consulting

Advisory work that turns operational goals into practical technology, process, and delivery roadmaps.

Client consulting engagement focused on practical execution, not shelfware strategy.

Proven with

Cruze Control

• Operating model discovery
• Process and technology roadmap
• Delivery governance and prioritisation

Business intelligence

Business Intelligence

BI foundations for turning operational data into dashboards, reporting flows, and decision-ready metrics.

Client BI work focused on usable reporting and clearer business visibility.

Proven with

IT Guys

• KPI and metric definition
• Dashboard and report delivery
• Automated reporting foundations

Data estate

Data Estate

Data estate foundations for organising, governing, and activating enterprise or product data across teams.

Proven through Old Mutual enterprise data work and RatherChat conversation-data foundations.

Proven with

Old Mutual RatherChat

• Data estate architecture
• Pipeline and integration foundations
• Governance patterns for trusted data use